Articles from Freshworks Inc
Freshworks Appoints Srinivasan Raghavan as Chief Product Officer
Former executive at RingCentral, Five9 and Cisco, joins to lead product innovation and scale growth of Freshworks’ AI, CX and EX solutions
By Freshworks Inc · Via GlobeNewswire · December 2, 2024
Freshworks to Participate in UBS Global Technology Conference
SAN MATEO, Calif., Nov. 26, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH) today announced that Tyler Sloat, Chief Operating Officer and Chief Financial Officer, is scheduled to participate in a fireside chat at the UBS Global Technology Conference on Tuesday, December 3, 2024 at 12:35 p.m. Pacific Time (3:35 p.m. Eastern Time).
By Freshworks Inc · Via GlobeNewswire · November 26, 2024
Freshworks Reports Third Quarter 2024 Results
SAN MATEO, Calif., Nov. 06, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH), the provider of people-first AI service software, today announced financial results for its third quarter ended September 30, 2024.
By Freshworks Inc · Via GlobeNewswire · November 6, 2024
Freshworks Unveils Easy-To-Use AI Agent to Improve the Customer and Employee Experience
Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value, autonomously resolving 40%+ of beta users' tickets
By Freshworks Inc · Via GlobeNewswire · October 23, 2024
Freshworks to Announce Third Quarter 2024 Financial Results on November 6, 2024
SAN MATEO, Calif., Oct. 14, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH) will announce its financial results for the third quarter ended September 30, 2024 following the close of market on Wednesday, November 6, 2024. Freshworks will host a live audio webcast beginning at 2:00 p.m Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company’s financial results and business highlights.
By Freshworks Inc · Via GlobeNewswire · October 14, 2024
Freshworks to Participate in the Oppenheimer 27th Annual Technology, Internet & Communications Conference
SAN MATEO, Calif., Aug. 06, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH), a leading software company empowering businesses to delight their customers and employees, today announced that Tyler Sloat, Chief Operating Officer and Chief Financial Officer, is scheduled to participate in a fireside chat at the Oppenheimer 27th Annual Technology, Internet & Communications Conference on August 12, 2024 at 9:25 a.m. Pacific Time (12:25 p.m. Eastern Time).
By Freshworks Inc · Via GlobeNewswire · August 6, 2024
Freshworks Reports Second Quarter 2024 Results
SAN MATEO, Calif., July 30, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its second quarter ended June 30, 2024.
By Freshworks Inc · Via GlobeNewswire · July 30, 2024
Freshworks to Announce Second Quarter 2024 Financial Results on July 30, 2024
SAN MATEO, Calif., July 08, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH) will announce its financial results for the second quarter ended June 30, 2024 following the close of market on Tuesday, July 30, 2024. Freshworks will host a live audio webcast beginning at 2:00 p.m Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company’s financial results and business highlights.
By Freshworks Inc · Via GlobeNewswire · July 8, 2024
Freshworks Report Reveals AI Is Delivering Strong Productivity Gains and Unlocking Higher-Value Work for Employees
More than half of knowledge workers are actively using AI at work—and driving efficiencies of nearly 24 business days of work per year
By Freshworks Inc · Via GlobeNewswire · June 27, 2024
Freshworks Completes Acquisition of Device42
Enhances IT Asset Management Capabilities Designed to Provide Customers with a Single, Integrated Platform
By Freshworks Inc · Via GlobeNewswire · June 6, 2024
Freshworks to Participate in Upcoming Investor Conferences
SAN MATEO, Calif., May 14, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQFRSH) today announced participation in the following events:
By Freshworks Inc · Via GlobeNewswire · May 14, 2024
Freshworks Announces CEO Transition
Founder and CEO Girish Mathrubootham will transition to role of Executive Chairman, President Dennis Woodside to become Chief Executive Officer & President
By Freshworks Inc · Via GlobeNewswire · May 1, 2024
Freshworks Reports First Quarter 2024 Results
SAN MATEO, Calif., May 01, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its first quarter ended March 31, 2024.
By Freshworks Inc · Via GlobeNewswire · May 1, 2024
Freshworks to Announce First Quarter 2024 Financial Results on May 1, 2024
SAN MATEO, Calif., April 08, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH) will announce its financial results for the first quarter ended March 31, 2024 following the close of market on Wednesday, May 1, 2024. Freshworks will host a live audio webcast beginning at 2:00 p.m. Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company’s financial results and business highlights.
By Freshworks Inc · Via GlobeNewswire · April 8, 2024
Porsche eBike Performance Accelerates IT Efficiency with Freshworks’ AI-Powered Enterprise Software
Leveraging the automation capabilities and bots within Freshservice, the Porsche subsidiary automated and scaled IT service to elevate their employee experience
By Freshworks Inc · Via GlobeNewswire · March 20, 2024
Freshworks to Participate in Upcoming Investor Conferences
SAN MATEO, Calif., Feb. 28, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQFRSH) today announced participation in the following events:
By Freshworks Inc · Via GlobeNewswire · February 28, 2024
Freshworks Appoints Abe Smith as Chief of Global Field Operations
Former Zoom executive brings enterprise experience driving revenue at leading Silicon Valley cloud companies
By Freshworks Inc · Via GlobeNewswire · February 7, 2024
Freshworks Reports Fourth Quarter and Full Year 2023 Results
SAN MATEO, Calif., Feb. 06, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its fourth quarter and full year ended December 31, 2023.
By Freshworks Inc · Via GlobeNewswire · February 6, 2024
Freshworks Announces Strategic Collaboration Agreement with AWS to Increase the Reach of its AI-boosted Software-as-a-Service
The collaboration will provide AWS customers an easy way to access Freshworks’ modern business software built for customer support, IT, sales, marketing departments and other business teams
By Freshworks Inc · Via GlobeNewswire · January 29, 2024
Freshworks to Participate in 26th Annual Needham Growth Conference
SAN MATEO, Calif., Jan. 11, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQFRSH) today announced that Tyler Sloat, Chief Financial Officer, is scheduled to participate in a fireside chat at the 26th Annual Needham Growth Conference on Wednesday, January 17, 2024 at 8:00 a.m. Pacific Time / 11:00 a.m. Eastern Time.
By Freshworks Inc · Via GlobeNewswire · January 11, 2024
Freshworks to Announce Fourth Quarter and Full Year 2023 Financial Results on February 6, 2024
SAN MATEO, Calif., Jan. 09, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH) will announce its financial results for the fourth quarter and full year ended December 31, 2023 following the close of market on Tuesday, February 6, 2024. Freshworks will host a live audio webcast beginning at 2:00 p.m Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company’s financial results and business highlights.
By Freshworks Inc · Via GlobeNewswire · January 9, 2024
Boosting Customer and Employee Happiness with AI that Helps Break Record Sales: Freshworks' AI-driven Software Revolutionizes Customer Support at Monos
Monos leverages Freshworks customer service solutions resulting in deflecting 80% of customer queries, decreasing resolution time by 150%, and contributing to a sales increase of 500%
By Freshworks Inc · Via GlobeNewswire · January 3, 2024
Freshworks Appoints Mika Yamamoto as Chief Customer and Marketing Officer
Former F5, Microsoft, Adobe executive brings stellar track record to lead new go-to-market function for the multi-domain global business software company
By Freshworks Inc · Via GlobeNewswire · November 28, 2023
Freshworks to Participate in UBS Global Technology Conference
SAN MATEO, Calif., Nov. 20, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQFRSH) today announced that Tyler Sloat, Chief Financial Officer, is scheduled to participate in a fireside chat at the UBS Global Technology Conference on Tuesday, November 28, 2023 at 7:15 a.m. Pacific Time (10:15 a.m. Eastern Time).
By Freshworks Inc · Via GlobeNewswire · November 20, 2023
Freshworks Reports Third Quarter 2023 Results
SAN MATEO, Calif., Oct. 31, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its third quarter ended September 30, 2023.
By Freshworks Inc · Via GlobeNewswire · October 31, 2023
Freshworks to Announce Third Quarter 2023 Financial Results on October 31, 2023
SAN MATEO, Calif., Oct. 05, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH) will announce its financial results for the third quarter ended September 30, 2023 following the close of market on Tuesday, October 31, 2023. Freshworks will host a live audio webcast beginning at 2:00 p.m Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company’s financial results and business highlights.
By Freshworks Inc · Via GlobeNewswire · October 5, 2023
Freshworks Customers Using Microsoft Teams Increase Employee Experience and Productivity
Uptick in Microsoft Teams adoption among Freshservice customers helps businesses of all sizes speed up employee service management with the AI-enabled integration
By Freshworks Inc · Via GlobeNewswire · September 28, 2023
Freshworks Report Reveals Massive Opportunity for IT Leaders Leveraging AI
The annual “State of Workplace Technology” report finds IT is managing 71% more software than last year and using AI to combat growing software complexity
By Freshworks Inc · Via GlobeNewswire · September 26, 2023
Freshworks to Participate in Piper Sandler Growth Frontiers Conference
SAN MATEO, Calif., Sept. 08, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQFRSH) today announced that Tyler Sloat, Chief Financial Officer, is scheduled to participate in a fireside chat at the Piper Sandler Growth Frontiers Conference on Tuesday, September 12, 2023 at 7:00 a.m. Pacific Time (10:00 a.m. Eastern Time).
By Freshworks Inc · Via GlobeNewswire · September 8, 2023
Freshworks Appoints Johanna Jackman as Chief People Officer
SAN MATEO, Calif., Aug. 28, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQFRSH) today announced the appointment of Johanna Jackman as the company’s new Chief People Officer (CPO). Johanna joins the executive team and reports to Freshwork’s Chief Executive Officer Girish Mathrubootham and President Dennis Woodside. Jackman will be responsible for the company's global human resources strategy and operations, which oversees HR business partnerships, talent acquisition and employee development, facilities, compensation and benefits, corporate social responsibility programs, and diversity, equity and inclusion strategy.
By Freshworks Inc · Via GlobeNewswire · August 28, 2023
Freshworks Unveils AI-Powered Customer Service Suite with Freddy Generative AI Integration
SAN MATEO, Calif., Aug. 03, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQFRSH) today announced the launch of its AI-powered Customer Service Suite which brings together self-service bots, agent-led conversational messaging, and automated ticketing management in an all-in-one solution. Uniting Freshchat™, Freshdesk™, and the company’s generative artificial intelligence technology, Freddy AI, the Freshworks Customer Service Suite enables a modern customer support experience accessible to any company, with pricing that scales from small business to global enterprise.
By Freshworks Inc · Via GlobeNewswire · August 3, 2023
Freshworks to Participate in Upcoming Investor Conferences
SAN MATEO, Calif., Aug. 02, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQFRSH) today announced participation in the following events:
By Freshworks Inc · Via GlobeNewswire · August 2, 2023
Freshworks Reports Second Quarter 2023 Results
San Mateo, Calif., Aug. 01, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its second quarter ended June 30, 2023.
By Freshworks Inc · Via GlobeNewswire · August 1, 2023
Freshworks to Announce Second Quarter 2023 Financial Results on August 1, 2023
SAN MATEO, Calif., July 06, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH) will announce its financial results for the second quarter ended June 30, 2023 following the close of market on Tuesday, August 1, 2023. Freshworks will host a live audio webcast beginning at 2:00 p.m. Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company’s financial results and business highlights.
By Freshworks Inc · Via GlobeNewswire · July 6, 2023
Freshworks Unveils New Generative AI Enhancements Across Product Lines to Power Greater Business Efficiency
Freddy, Freshworks’ AI assistant, continues to advance to make generative AI more accessible to employees in support, sales, marketing and IT, making their everyday work easier
By Freshworks Inc · Via GlobeNewswire · June 21, 2023
Freshworks drives digital transformation for Texas A&M University through modernized service management
Freshservice helps Texas A&M’s transportation department provide students, faculty, staff and visitors with support anytime, anywhere
By Freshworks Inc · Via GlobeNewswire · June 8, 2023
Freshworks to Participate in Upcoming Investor Conferences
SAN MATEO, Calif., May 12, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQFRSH) today announced participation in the following events:
By Freshworks Inc · Via GlobeNewswire · May 12, 2023
Freshworks Reports First Quarter 2023 Results
SAN MATEO, Calif., May 02, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its first quarter ended March 31, 2023.
By Freshworks Inc · Via GlobeNewswire · May 2, 2023
Freshworks to Announce First Quarter 2023 Financial Results on May 2, 2023
SAN MATEO, Calif., April 06, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH) will announce its financial results for the first quarter ended March 31, 2023 following the close of market on Tuesday, May 2, 2023. Freshworks will host a live audio webcast beginning at 2:00 p.m Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company’s financial results and business highlights.
By Freshworks Inc · Via GlobeNewswire · April 6, 2023
Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality and Efficiency
Freshworks’ extends its Freddy artificial intelligence strategy with the latest GPT large language models
By Freshworks Inc · Via GlobeNewswire · March 22, 2023
Freshworks Expands Leadership Team with Strategic Hires Focused on Customer Experience and Go to Market Growth
SAN MATEO, Calif., March 07, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH) today announced the addition of three new senior vice presidents to the go-to-market leadership team to capture demand for its multi-product SaaS solutions serving customer support, IT, marketing and sales teams. As companies seek greater value for their IT spend, Freshworks provides enterprise software for customer and employee facing teams that provide rapid impact and lasting value at a reasonable price.
By Freshworks Inc · Via GlobeNewswire · March 7, 2023
Freshworks to Participate in Upcoming Investor Conferences
SAN MATEO, Calif., Feb. 28, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQFRSH) today announced participation in the following events:
By Freshworks Inc · Via GlobeNewswire · February 28, 2023
Freshworks Reports Fourth Quarter and Full Year 2022 Results
SAN MATEO, Calif., Feb. 07, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its fourth quarter and full year ended December 31, 2022.
By Freshworks Inc · Via GlobeNewswire · February 7, 2023
Freshworks to Announce Fourth Quarter 2022 and Full Year 2022 Financial Results on February 7, 2023
SAN MATEO, Calif., Jan. 10, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH) will announce its financial results for the fourth quarter and full year ended December 31, 2022 following the close of market on Tuesday, February 7, 2023. Freshworks will host a live audio webcast beginning at 2:00 p.m Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company’s financial results and business highlights.
By Freshworks Inc · Via GlobeNewswire · January 10, 2023
Freshworks and Meta Partner to Help Businesses Elevate Conversational Customer Experience Through the World’s Most Popular Messaging Apps
Powered by the Freshworks Neo platform, the Freshworks CX and CRM integrations with WhatsApp, Instagram Messaging, and Facebook Messenger, enable teams to deliver intelligent and personalized messages at scale
By Freshworks Inc · Via GlobeNewswire · February 6, 2023
Freshworks to Participate in the 25th Annual Needham Growth Conference
SAN MATEO, Calif., Jan. 05, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQFRSH) today announced that Tyler Sloat, Chief Financial Officer, is scheduled to participate in a virtual fireside chat at the 25th Annual Needham Growth Conference on Thursday, January 12, 2023 at 6:30 a.m. Pacific Time (9:30 a.m. Eastern Time).
By Freshworks Inc · Via GlobeNewswire · January 5, 2023
Freshworks to Participate in the Barclays Global Technology, Media and Telecommunications Conference
SAN MATEO, Calif., Dec. 02, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQFRSH), a software company empowering the people who power business, today announced that Tyler Sloat, Chief Financial Officer, is scheduled to participate in a fireside chat at the Barclays Global Technology, Media and Telecommunications Conference on Wednesday, December 7, 2022 at 11:35 a.m. Pacific Time (2:35 p.m. Eastern Time).
By Freshworks Inc · Via GlobeNewswire · December 2, 2022
Freshworks Welcomes Jason Loomis as Chief Information Security Officer
SAN MATEO, Calif., Nov. 30, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH), a software company empowering the people who power business, today announced the appointment of Jason Loomis as Chief Information Security Officer. With this appointment, the company bolsters its senior technical leadership as it continues to put the power of software back in the people’s hands with applications easy enough for everyone to use.
By Freshworks Inc · Via GlobeNewswire · November 30, 2022
Freshworks Reports Third Quarter 2022 Results
SAN MATEO, Calif. , Nov. 01, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its third quarter ended September 30, 2022.
By Freshworks Inc · Via GlobeNewswire · November 1, 2022
Freshworks Further Integrates Conversational AI into CX and CRM Solutions
Upcoming Fall ‘22 Launch includes updates to Freshchat, Freshdesk, Freshmarketer and Freshsales to help companies automate the entire customer lifecycle
By Freshworks Inc · Via GlobeNewswire · November 1, 2022
Freshworks Turns Freshservice Demand into a New Product Opportunity with Multi-Department Service Desk
Freshworks extends its service management platform to serve non-IT departments with “Freshservice for Business Teams” as part of the company’s Fall ‘22 Launch
By Freshworks Inc · Via GlobeNewswire · October 31, 2022
Freshworks to Announce Third Quarter 2022 Financial Results on November 1, 2022
SAN MATEO, Calif., Oct. 05, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQFRSH), a software company empowering the people who power businesses, will announce its financial results for the third quarter ended September 30, 2022 following the close of market on Tuesday, November 1, 2022. Freshworks will host a live audio webcast beginning at 2:00 p.m. Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company’s financial results and business highlights.
By Freshworks Inc · Via GlobeNewswire · October 5, 2022
Freshworks Helps Businesses Deliver More Delightful Customer Experiences with a New Integration with Google’s Business Messages
Freshchat conversational messaging capabilities expand to Google’s Business Messages as customers engage on Google Maps and Google Search to seek out support
By Freshworks Inc · Via GlobeNewswire · July 27, 2022