Articles from Riverbed

Riverbed, the leader in AIOps for observability, today announced it will unveil several significant AI innovations and new data observability solutions, in a Global Webcast event taking place on April 8 in the Americas and EMEA regions, and April 9 in APJ. You can register to attend the Webcast here. The new solutions will deliver even greater value for the Riverbed Platform, and build on strong market momentum—with Riverbed observability bookings growth of 102% year-over-year (YoY) in Q1 2025, and overall bookings growth of 90% YoY, including 59% growth of Acceleration bookings.

Riverbed, the leader in AIOps for observability, announced today it was recognized by CRN®, a brand of The Channel Company, with a prestigious 5-Star Award in its 2025 Partner Program Guide. Solution providers can use this annual guide to find valuable technology vendor partner programs that deliver significant benefits and align with their business objectives and goals.

Riverbed, the leader in AI Observability, announced the Retail sector results of the Riverbed Global AI & Digital Experience Survey. The survey found that 96% of business and IT decision-makers in retail agree that AI will have a notable impact on delivering a better digital experience for end users. Additionally, 95% of those surveyed at retail organizations say AI is a top C-Suite priority and 84% agree it provides a competitive advantage. In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience. *

Riverbed, the leader in AI observability, announced the appointment of Kris Luhrsen as its new Chief Revenue Officer (CRO). In this role, Luhrsen will drive Riverbed's growth and sales strategy, overseeing global sales, channel and alliances, renewals and customer success, consulting architects, professional services, and sales operations.

Riverbed, the leader in AI Observability, announced the Financial Services results of the Riverbed Global AI & Digital Experience Survey. The survey found that organizations in the financial sector are mostly forward-thinking with their attitudes towards AI technology, and 94% of business and IT decision makers agree that AI will help them deliver a better digital experience for their end users. Leaders in the Financial Services industry are committed to harnessing AI as a strategic tool for improving operational performance and driving business growth.*

Riverbed, the leader in AI observability, today announced Riverbed Aternity for Intel® Thunderbolt™ and Wi-Fi—a new solution that for the first time combines observability into connected devices configured with Intel Thunderbolt and Intel Wi-Fi technologies. The solution combines Aternity’s advanced analytics and powerful visibility into user experience with the Intel Connectivity Analytics software development kit (SDK) that provides below-the-OS telemetry for devices with Intel Thunderbolt and Wi-Fi technologies. The solution extends visibility beyond the PC or laptop, enabling IT teams to deliver a better digital experience for end users.

Riverbed, the leader in AI observability, today announced the keynote, customer panel, and breakout session lineup for Riverbed EMPOWEREDx — a series of global customer community events focused on practical strategies to empower digital experiences in the era of AI.

Riverbed, the leader in AI Observability, announced the results of the Riverbed Global AI & Digital Experience Survey, which found that organizations are at an inflection point as they accelerate their adoption of AI. Despite high optimism, the report reveals this reality—while 94% of those surveyed say AI is a top C-Suite priority and 91% agree it provides a competitive advantage, only 37% are fully prepared to implement AI projects now, as organizations address challenges ranging from data quality to scalability that are impacting their ability to realize the full benefits of AI. However, the next three years are anticipated to be a period of rapid expansion as enterprises seek practical AI approaches and solutions, and by 2027, 86% of leaders expect their organization to be fully prepared to implement their AI strategy and projects.*

Riverbed, the leader in AI observability, announced today that the Company was recognized as a Leader in the 2024 Gartner® Magic Quadrant™ Digital Employee Experience Tools (DEX). Gartner evaluated 16 vendors and positioned Riverbed as a Leader based on Completeness of Vision and Ability to Execute.

Riverbed, the leader in AI observability, announced today the launch of Riverbed ONE, a new partner program to enable Riverbed partners to succeed in meeting the growing technology needs of customers to support today’s modern IT environments. The Company launched this new program to coincide with the introduction of its new AI-powered Unified Observability platform and solutions that optimize digital experiences and improve IT efficiency.

Riverbed, the leader in AI Observability, introduced the most advanced AI-powered observability platform to optimize digital experiences, and launched several new solutions and a unified agent built on this open architecture. Expanding on its broad collection of full-fidelity data across the IT landscape, Riverbed’s new observability capabilities now enable IT to overcome visibility blind spots around public cloud, Zero Trust and SD-WAN architectures, and remote work environments. Additionally, with Aternity Mobile, IT can now monitor enterprise-owned Apple iOS and Android mobile device performance to proactively identify digital experience issues and take targeted actions to improve the productivity of front-line employees. The Company also released the next generation of Riverbed IQ 2.0, an AIOps service that reduces alert fatigue and enables IT to identify and solve issues faster by using AI-driven correlation and automation of Riverbed and third-party data.

Riverbed, the leader in Unified Observability, today announced findings for the public sector from its Global Digital Employee Experience (DEX) Survey. The report reveals that government agencies are transforming to improve the digital experience for employees and citizens, allowing them to achieve key goals – for example, unleashing staff productivity, recruiting and retaining talent in the public sector, and delivering on the mission. This transformation is also proving critical in overcoming the sector’s many challenges, including the acceleration of hybrid work and a skills shortage as the workplace and workforce shift at an unprecedented pace.

Riverbed, the leader in unified observability, today announced it was recognized by CRN®, a brand of The Channel Company, with a prestigious 5-Star Award in its 2024 Partner Program Guide. This annual guide provides essential information to solution providers exploring technology vendor partner programs that offer high value and align with their business needs and goals.

Riverbed, the leader in Unified Observability, today announced that CRN®, a brand of The Channel Company, has named Alex Thurber, Senior Vice President, Global Partners and Alliances, to the prestigious 2024 CRN® Channel Chiefs list, which recognizes the IT vendor and distribution executives who are driving strategy and setting the channel agenda for their companies.

Riverbed, the leader in Unified Observability, today announced the start of Riverbed Community Connect Week 2023, a company-wide employee volunteer effort aimed at creating a meaningful impact in the communities where employees live and work globally. Riverbed’s Community Connect Week takes place November 13-17, and will feature Riverbed employee team volunteer events in more than 10 major cities around the world, as well as additional smaller group projects in dozens of additional cities. During Community Connect Week, and adjacent weeks around the holidays, Riverbed expects to provide approximately 2,000 hours of community service, supporting dozens of charities worldwide.

Riverbed, the leader in Unified Observability, has announced the Financial Services and Insurance (FSI) industry results of the Riverbed Global Digital Employee Experience (DEX) Survey 2023. The survey found that today’s FSI organizations must employ high standards of DEX to maintain their reputation, avoid risk, cut costs, and retain a new generation of staff. FSI IT teams are already tasked with upgrading infrastructure, taking a more proactive role in the wider business, and providing omnichannel interactions, while contending with tightening budgets and outdated architectures. However, Riverbed’s research also discovered that by implementing the right tools, organizations can meet shifting DEX demands while alleviating their current pressures.

Riverbed®, the leader in unified observability, today announced that The Princess Alexandra Hospital NHS Trust (PAHT) has been using the Alluvio Aternity™ Digital Experience Management (DEM) solution for over a year, enjoying significant benefits including improved clinical digital experiences and IT cost reduction. Riverbed’s solution is deployed across PAHT’s three hospitals: The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.

Riverbed, the leader in unified observability, today announced that the Company recognized top global partners across Asia Pacific and Japan. The Riverbed Partner of the Year awards recognize partner companies for their work in helping mutual customers unify data, insights, and actions across IT to deliver a seamless digital experience and enterprise performance, and for providing fast and secure acceleration of applications and networks, to users anywhere. In total, Riverbed honored five partner companies for their achievements across various categories.

Riverbed, the leader in unified observability, today announced the keynote, customer panel, and technical and interactive breakout session lineup for Riverbed EMPOWEREDx – a global customer community roadshow focused on “Igniting Exceptional Digital Experiences.” During EMPOWEREDx, industry thought leaders and technical visionaries will discuss how to overcome today’s complex IT environments and sprawling data, to deliver seamless and secure digital experiences to users everywhere. The series of events span the globe and include: Brisbane, Australia (August 23); Dallas (September 12); New York City (September 19); Paris (September 19-20); and London (October 1). To register or view the agenda in a city near you, visit www.riverbed.com/empoweredx.

Riverbed, the leader in unified observability, today announced the Americas region Partner of the Year Awards. The awards recognize partner companies for their work in helping mutual customers unify data, insights, and actions across IT to deliver a seamless digital experience and enterprise performance, and for providing fast and secure acceleration of applications and networks, to users anywhere. In total, Riverbed honored eight partner companies for their achievements across various categories.

Riverbed, the leader in unified observability, today announced the release of new intelligent automation workflows across its Alluvio Unified Observability portfolio. Powered by the Alluvio LogiQ Engine, the new capabilities use pattern recognition, correlation, and automation to enable IT to ‘shift left’ by filtering out noise and reducing escalations, allowing teams to focus on the most critical issues with up-to-date information sent to IT service management (ITSM) tools.

Riverbed®, the leader in unified observability, today announced that Kent Community Health NHS Foundation Trust (KCHFT) – one of the largest National Health Service (NHS) community health providers in the UK – has deployed Alluvio™ Aternity Digital Experience Management (DEM) to support its digital experience strategy. The solution enables KCHFT to gain visibility into all its applications and employee devices, and to proactively troubleshoot and auto-remediate any incidents, in order to optimize the digital experience for clinicians, and create efficient patient pathways. Alluvio Aternity, an industry-leading DEM solution, is part of the Alluvio Unified Observability portfolio from Riverbed.

Riverbed, the leader in unified observability, today announced the launch of Aternity Sentiment. The addition of Sentiment to Alluvio Aternity™ optimizes the digital experience by correlating employee sentiment to application and device performance, enabling organizations to pinpoint user experience issues and take prescriptive, targeted actions that increase productivity and employee satisfaction, service quality and business performance.

Riverbed®, the leader in unified observability, will highlight its unique and differentiated Unified Observability portfolio at the Gartner Digital Workplace Summit on May 15-16 in London, UK. During the Summit, a keynote featuring Riverbed’s long-standing customer, Unilever, will demonstrate how they are using Riverbed’s Alluvio™ Aternity Digital Experience Management (DEM) solutions to deliver an enhanced digital employee experience (DEX) for its 127,000 employees.

Riverbed, the leader in unified observability, announced today that CRN®, a brand of The Channel Company, has named Regina Maletick, Vice President, Americas Channel, and Johanna Hauk, Director, Channel Program Operations, to the Women of the Channel list for 2023. Every year, CRN recognizes women from vendor, distributor, and solution provider organizations whose expertise and vision are leaving a noticeable and commendable mark on the technology industry.

Riverbed, the leader in unified observability, today announced new updates to Alluvio IQ, its cloud-native, SaaS-delivered Unified Observability service that empowers IT with actionable insights to remediate problems faster and improve the digital experience. The latest capabilities expand Alluvio IQ’s reach of machine learning and automated investigations to include end user experience telemetry from Alluvio Aternity Digital Experience Management to solve issues in remote and SASE environments as well as integrate with third-party tools. Alluvio IQ enables IT organizations to “shift left,” enabling all staff to do the job of more experienced IT experts, freeing-up senior IT staff to focus on strategic business initiatives.

Riverbed®, the leader in unified observability, today announced that CRN®, a brand of The Channel Company, has recognized Alex Thurber, Senior Vice President, Global Partners and Alliances, and Meg Brennan, Vice President, Global Channels​, on its 2023 Channel Chiefs list. Every year, this list honors the IT channel executives who work tirelessly to advance the channel agenda and deliver successful channel partner programs and strategies.

A new report from Enterprise Management Associates (EMA), the EMA Radar™ for Digital Employee Experience Management, appointed Riverbed with the highest ranking as a “Value Leader” and also recognized the Alluvio Aternity Digital Experience Management (DEM) solution with a special award, Best Application Experience Visibility. According to EMA, Alluvio Aternity from Riverbed is more extensive than any comparable digital experience management solution on today’s market. Alluvio Aternity is part of the Alluvio Unified Observability portfolio from Riverbed.

Riverbed® today announced Riverbed Community Connect, a company-wide volunteer effort to give back to the communities where employees live and work across the world. This year, to celebrate the Company’s 20th anniversary, Riverbed employees will participate in volunteer projects spanning 20 days – starting November 10 and concluding on November 29, Giving Tuesday – providing over 2,000 hours of community service during that time. Riverbed Community Connect, launched earlier this year, encourages volunteering at non-profit organizations, providing employees with up to five volunteer days off annually.

Riverbed today announced Alluvio IQ, a new cloud-native, SaaS-delivered Unified Observability service that empowers IT with actionable insights and intelligent automation to fix problems faster and improve digital service quality. Alluvio IQ leverages full-fidelity network performance and end-user experience data across every transaction in the digital enterprise and applies AI and machine learning to contextually correlate data streams and alerts to identify the most business-impacting events. The new service enables IT organizations to “shift left,” empowering all staff to do the job of more experienced IT experts, freeing-up senior IT staff to focus on strategic business initiatives.

Riverbed® today announced the keynote, technical and interactive workshop session lineup for Riverbed EMPOWEREDx – a new global customer and partner community roadshow focused on “Igniting Exceptional Digital Experiences.” During EMPOWEREDx, industry thought leaders and technical visionaries will discuss how to overcome today’s complex IT environments and sprawling data, to deliver seamless and secure digital experiences to users everywhere. The series of events will span the globe beginning on September 13 and include: September 13 (San Francisco, Dubai); September 13 – 14 (Paris); October 11 (London, Dallas and Arlington); October 18 (New York); October 25 (Chicago); and October 26 (Melbourne). To register or view the agenda in a city near you, visit www.riverbed.com/empoweredx.

A new survey from leading market research firm IDC revealed that a unified view of digital infrastructure is essential for IT teams that must improve the digital customer experience while boosting overall organizational productivity. IT teams at organizations of all sizes are overwhelmed, short-staffed and require more advanced tools that deliver intelligence and actionable insights to help them troubleshoot issues in real-time according to the IDC Signature White Paper, “The Shift to Unified Observability: Reasons, Requirements and Returns” (doc #US49303722, June 2022).

Riverbed® today announced the availability of the Beta program for its cloud native, SaaS-delivered AlluvioTM Unified Observability solution, moving it through to large-scale production data environments for enterprise organizations. Beta participants, including lighthouse customers who are already evaluating the solution, will further test, shape and validate Alluvio, which transforms massive amounts of data and alerts that lack context into actionable insights to empower all IT skill levels to solve problems quickly. The highly anticipated general release of the Alluvio Unified Observability solution is expected in the coming months.

Riverbed® today announced that CRN®, a brand of The Channel Company, has named Meg Brennan, Vice President, Global Channels; Regina Maletick, Senior Director, US Public Sector Channel; Johanna Hauck, Director, Channel Programs Operations; and Eleanor Winship, Cloud Channel Development Manager, to its Women of the Channel list for 2022. This esteemed list honors the incredible accomplishments of female leaders in the IT channel. In addition, Brennan was named to its 2022 Power 100 list, a subset of influential executive leaders chosen from the annual CRN Women of the Channel list.

Riverbed and Aternity today announced the Riverbed | Aternity Hybrid Work Global Survey 2021 reveals that 83% of nearly 1,500 business and IT decision makers believe that at least 25% of their workforce will remain hybrid post-pandemic, up from just 30% from Riverbed’s 2020 survey; and 42% say more than half their workforce will be hybrid. Accelerated by the global COVID-19 pandemic, hybrid work environments provide numerous benefits with 94% agreeing hybrid work helps with recruiting talent and competitiveness, and 84% believing hybrid work will have a lasting and positive impact on society and the world.

Riverbed today announced the General Session Keynotes and technical and customer session lineup for the Riverbed Global User Conference 2021, a free one-day virtual event, focused on The New Horizon, and delivering visibility, actionable insights, security and performance for the modern, hybrid enterprise. The conference will span the globe on October 5 (Americas), October 6 (EMEA), October 7 (APAC), November 17 (Japan) and include over 35 hours of content and 50+ technical and customer use case sessions with Riverbed experts, customers, and partners. To register or view the full conference show guide, visit www.riverbed.com/userconference.

Riverbed® today announced the appointment of Dan Smoot to President and CEO to drive the Company’s next phase of growth, and continue its momentum in delivering industry-leading visibility and performance solutions for networks and applications, anywhere users reside. Smoot, who has more than 30 years of experience holding top leadership roles including at Salesforce, Cisco and VMware, joined Riverbed in June 2018. At Riverbed, he has held several executive leadership roles, including most recently COO and leading the company’s Worldwide Sales, Channels and Alliances, Sales Operations and Customer Experience teams.

Riverbed today announced the appointment of Nick Boyle as Vice President Sales (VP), Asia Pacific and Japan (APJ). He will be responsible for Riverbed’s sales strategy and go-to-market execution to drive and accelerate the next wave of business growth for Riverbed across the region. Reporting to Dan Smoot, Chief Operating Officer (COO) at Riverbed, Boyle will lead the strategic direction and growth of Riverbed APJ teams.

Riverbed today announced the availability of new capabilities that dramatically improve the visibility and performance of SSL/TLS-encrypted applications, enabling organizations to expand Work-from-Anywhere, SaaS and Cloud initiatives with confidence.

Riverbed announced today the promotion of key executives to lead the Riverbed Channel organization. Eric Tinker has been promoted to Senior Vice President of Commercial Sales with an expanded role including Riverbed channels, global renewals and commercial sales programs, and will continue to report to Dan Smoot, Chief Operating Officer at Riverbed. Meg Brennan has been promoted to Vice President Global Channels, and continues to report to Eric Tinker. Eric had been the interim leader for Riverbed Global Channels following Bridget Bisnette’s announced retirement earlier this year.