Articles from Talkdesk, Inc

Retailers can now manage customer service across multiple Shopify and other commerce storefronts within a single Talkdesk account

Customers can now host their Talkdesk platform in the region, allowing them to comply with local and industry-specific data residency and privacy requirements

New industry clouds with Talkdesk Customer Experience Automation at the core enable autonomous resolution of complex business problems with speed, scale, and impact

Talkdesk Customer Experience Automation introduces a new category in the customer experience market: fully autonomous, multi-agent AI automation discovered, built, orchestrated, and measured across the entire customer journey

Talkdesk CX Cloud Government Edition platform combines pre-vetted security and compliance controls with an exclusive design that meets public sector customer service needs

Talkdesk artificial intelligence-powered solutions will accelerate Cegeka’s goal to enhance customer engagement and provide exceptional quality support across multiple channels

Talkdesk Express includes $100 in free credits and 25 free licenses to help small businesses get started with their customer service operations

Talkdesk Utilities Experience Cloud connects utility company contact centers to the heart of their operations to deliver a modern, proactive customer experience